The quickest and easiest way to reach us us is via the form on our Contact Us page. Alternatively, you can email us directly at info@vgan-life.co.uk. Our customer services representatives are on hand Monday to Friday 9am to 5pm to help with any query you may have.
We accept PayPal, VISA, Mastercard, Visa Debit, American Express, and Maestro. We do not accept any other cards, nor do we accept cheques or cash.
To cancel your order please email us at info@vgan-life.co.uk, giving your name, order number and state that you would like to cancel your order. See our full cancellation policy here.
The most common cause for card failure is a mistype of your information. We recommend that you try placing your order again, ensuring that you enter your details correctly. If your card is still being declined we suggest contacting your bank to see why they have stopped your order. Please feel free to contact us if you need further assistance. Please click here to see our contact details.
Generally speaking, UK non-standard postcodes are those outside mainland Britain - for example, the Channel Islands, Isle of Man, and Northern Ireland. Please click here to see our Delivery Options and Charges Help Page for more information.
We welcome overseas customers. Please click here to see our Delivery Options and Charges Help Page.
Please note that the prices shown in Dollars and Euros are for information purposes only. We only take payment in British Pounds Sterling (GBP). Your bank will handle the currency conversion if you use a foreign bank account.
If we are out of stock of a certain size or style when you view a product, you can click on the size you want and enter your email address. We will then email you if/when this item comes back in stock. Please contact us if you have any queries - click here to see our contact details.
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