Delivery Charges

UK

UK Mainland Standard* (2-3 working days)	FREE*
Express Delivery (1-3 working days)	£6.00

International

Zone 1 - Europe (2-5 working days) Austria, France, Germany, Ireland, Netherlands, Spain, Switzerland	£3.00
Zone 2 - Europe (3-5 working days) Albania, Andorra, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden, Ukraine, Vatican City	£7.00
Zone 3 - North America & Australia (2-5 working days) Australia, Canada, Mexico, New Zealand, United States	£3.00
Zone 4 - Rest of World (3-10 working days) Algeria, Anguilla, Antigua, Armenia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bolivia, Brazil, Brunei, Burundi, Cayman Islands, Chile, China, Colombia, Djibouti, Dominica, Dominican Rep., Egypt, Georgia, Ghana, Grenada, Guadeloupe, Hong Kong, India, Iran, Israel, Jordon, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Macau, Madagascar, Malaysia, Maldives, Martinique, Mauritius, Morocco, Nigeria, Oman, Pakistan, Peru, Puerto Rico, Qatar, Rwanda, Saudi Arabia, Seychelles, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, Togo, Tunisia, Turkey, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Yemen	£15.00

Delivery Conditions

Express delivery

Order before 4:30 pm for same day despatch.

Free delivery

Free UK delivery on orders £50 and over.

Christmas notice

UK - Order before Wednesday, 18th December, for guaranteed delivery before Christmas with standard shipping, and before 3 p.m. on Friday, 20th December, for express shipping. Orders placed before 2 p.m. on Monday, 23rd December, with express shipping may be delivered, but the service cannot be guaranteed.

Zone 1-3 – Order before Tuesday, 17th December, for delivery before Christmas with standard shipping.

Zone 4 – Order before Friday, 13th December, for delivery before Christmas.

Duties Taxes

Deliveries to the UK:

Deliveries to the UK include VAT at 20% where applicable.

EU Customers:

Please note that for deliveries to the EU you may be liable for customs duties at the border.

All other international destinations:

All orders are despatched from the UK, goods shipped outside of the UK may have additional costs added to the price by your local customs agency. VGAN is not liable for any such costs and they are to be paid by the customer. Please ensure you have checked your local import regulations before ordering.

Restrictions

All orders on this site will be charged in British Pounds Sterling. All deliveries are subject to stock availability and authorisation of your payment.

We can deliver your order to the billing address (for the card you use to pay for your order), or you can specify a workplace address at the checkout.

We are unable to deliver to PO Box numbers or BFPO addresses.

Please note that a signature will be required on delivery of goods.

Your order will be delivered between 9am and 6pm, Monday to Friday.

You will receive a dispatch confirmation by email, which will include your tracking number. You can track your order using this tracking number by following the instruction on the e-mail.

We are committed to delivering items efficiently and on time. However, we are reliant on the courier company to do this. Should the courier company lose an item, you will be given the option of either receiving a replacement or a full refund.